We ship all of our items generally through couriers please or tnt which is at the choice of the customer with all prices advised, our customers agree to an authority to leave condition when purchasing through our store and can advise where products can be left in a safe place
We do not currently offer external tracking numbers as we use a brokerage network that doesn’t offer this, if your products don’t arrive within a timely fashion please contact us at firstname.lastname@example.org to follow up the matter
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Approximate delivery times below:
- melbourne – 1-2 days
- Sydney – 2-3 days
- Queensland – 3-5 days
- Adelaide – 2-3 days
- Perth – 6-8 days
- Rural locations can add an additional 3-8 days
As most of our items are cut to size we are unable to process exchanges or refunds for them
If a product you have purchased does not match the description please contact email@example.com if it can be established the product did not arrive in the advertised condition a refund and return can be organised. Photos and details will be required to complete this process
Contact us at firstname.lastname@example.org for questions related to refunds and returns.